Privacy Policy
At RayVision, we are committed to protecting your privacy and ensuring the security of your personal information. This policy explains how we collect, use, and safeguard your data.
Introduction
RayVision Consultancy ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or interact with us in any way.
We provide study abroad and immigration consultancy services, and in doing so, we may collect and process personal information about you. This policy applies to all users of our services, including students, clients, and website visitors.
By using our services, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, please do not use our services.
Information We Collect
- Personal identification information (name, email address, phone number)
- Educational background and academic records
- Financial information for visa applications
- Travel and immigration documents
- Communication records and correspondence
- Website usage data and cookies
- Testimonials and feedback
How We Use Your Information
- Provide study abroad and immigration consultation services
- Process visa applications and documentation
- Communicate with universities and immigration authorities
- Send important updates about your application status
- Improve our services and customer experience
- Comply with legal and regulatory requirements
- Send marketing communications (with your consent)
Data Protection & Security
- We implement industry-standard security measures
- All data is encrypted during transmission and storage
- Access to personal information is restricted to authorized personnel
- Regular security audits and updates are conducted
- We use secure servers and cloud storage solutions
- Backup systems ensure data integrity and availability
- Incident response procedures are in place
Data Sharing & Third Parties
- We may share data with universities and educational institutions
- Immigration authorities and government agencies as required
- Legal and regulatory bodies when mandated by law
- Service providers who assist in our operations
- We never sell your personal information to third parties
- All third-party sharing is governed by strict agreements
- We ensure third parties maintain similar security standards
Your Rights & Choices
- Access and review your personal information
- Request correction of inaccurate data
- Request deletion of your personal information
- Withdraw consent for marketing communications
- Object to processing of your personal data
- Request data portability
- Lodge complaints with supervisory authorities
Data Retention
- We retain personal data only as long as necessary
- Application data is kept for 7 years for legal compliance
- Marketing data is retained until consent is withdrawn
- Website analytics data is anonymized after 2 years
- Financial records are kept for 10 years as required by law
- We regularly review and delete outdated information
- Secure disposal methods are used for deleted data
Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience on our website. These technologies help us:
- Remember your preferences and settings
- Analyze website traffic and usage patterns
- Provide personalized content and recommendations
- Improve our website functionality and performance
You can control cookie settings through your browser preferences. However, disabling certain cookies may affect the functionality of our website.
International Data Transfers
As a global consultancy, we may transfer your personal information to countries outside your residence. We ensure that such transfers comply with applicable data protection laws and implement appropriate safeguards, including:
- Standard contractual clauses approved by regulatory authorities
- Adequacy decisions for countries with equivalent data protection standards
- Binding corporate rules for intra-group transfers
We will inform you of any international transfers and the legal basis for such transfers.
Children's Privacy
Our services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.
For students under 18, we require parental consent for the collection and processing of personal information, in accordance with applicable laws.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make changes, we will:
- Update the "Last Updated" date at the top of this policy
- Notify you of significant changes via email or website notice
- Provide you with an opportunity to review and consent to changes
We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.
Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us:
privacy@rayvision.com
dpo@rayvision.com
Phone
+91 98765 43210
+91 98765 43211
Data Protection Officer
For data protection inquiries and to exercise your rights, contact our Data Protection Officer:
Email: dpo@rayvision.com
Address: [Your Business Address]
Phone: +91 98765 43212
Legal Basis for Processing
We process your personal information based on the following legal grounds:
- Contract Performance: To provide our consultancy services and fulfill our contractual obligations
- Legitimate Interest: To improve our services, prevent fraud, and ensure security
- Consent: For marketing communications and optional services
- Legal Obligation: To comply with applicable laws and regulations